Our Customer Support team is available to help you implement any of the tools on SPRx, create your own programs to meet the unique needs of your business and use SPRx to your salon’s advantage. Drop our team an email at support@salonprorx.com to get started.

Of Course! We are always happy to answer any questions concerning the curriculums, how to’s, and pretty much any questions you have concerning this amazing education tool.

All Salon Pro RX memberships are month to month. We do not have any contract and you can discontinue your membership at any time.

Yes! We have created special video tours for both Stylists and Managers. Check them out.

Our Account Manager is available to help you implement any of the tools on Salon Pro RX, create your own programs to meet the unique needs of your business and use Salon Pro RX to your salon’s advantage. Drop us a line at support@salonprorx.com to get started.

Go to the Quick Links Menu, and select Manage Users. Select the name of the user from the dropdown menu, or search for the user by name, and go to their user profile. Click on the Preferences tab, and then click Reset In-Progress Chapters to start them over from the beginning

After you make your changes to the user profile, select Email User After Account Update before you click Update Account and save your changes. Make sure the user’s email information is up to date.

Go to the Quick Links Menu, and select Manage Users. Select the name of the user from the dropdown menu, or search for the user by name, and go to their user profile. Under Account Information, switch the Active User setting from Yes to No. Click on Update Account at the bottom of the page to close the account.

We understand that employee turnover is a natural part of doing business. You have complete control over who can access your system, and you can revoke or suspend those privileges at any time.

No. The certification process keeps track of your progress in order to certify a single user.

Absolutely. Go to the Pricing tab above for complete details, or take a tour and start with our 7-day trial offer today.

While the unexpected can happen, we have a 99% reliability record. If you experience a glitch or problem, please contact Customer Support at 800-663-0959 (Ext. 802) or support@salonprorx.com.

There are hundreds of individual modules tailored to specific categories in different areas of expertise, and we are always adding new content. Check out the Courses tab and review all the courses offered on the Salon Pro RX™ system.

While we cannot guarantee results, studies prove that interactive training increases retention and learning by 60%. What we see with our clients is that they get out of the system what they put into it, just like with anything.

Are you curious to see if someone has logged in recently? Wonder how many of your stylists have passed the required tests and how many times it took them? These are a few examples of the types of information you can find with our reporting. For a full list of reports, please contact your site administrator.

Yes. This is a living system, and we will continue to add new content that will provide different areas of training applicable to consumers and professionals alike. Watch for notifications on the website and the Salon Pro RX weekly newsletter for announcements about new content.

You can watch and review the modules as many times as you like while you are a paying member. The modules can be streamed on-demand wherever you have Internet access. This even includes your iPad or Smartphone. The modules are not downloadable due to copyright protection and piracy issues.

If you forget your username or password, don’t worry—we’ll email it to you. Just provide us with some information here, and we’ll send you your user information.